Cancellation Policy
(Once an order is accepted):
Cancellations 10+ days prior to scheduled pickup / delivery date may receive a full refund.
Cancellations within 10 days and 5 days prior to pickup / delivery date will be charged the "starting price".
Cancellations within 2 days of pickup / delivery date will not receive a refund.
Thank you for understanding this is my small business I do out of my home! The above cancellations are due to the timeline in which I finalize and get all materials and begin working on a custom cake.
The Process:
Step 1: Find Availability
Check the posted calendar and see if the date you would like your cake is available.
If it is available, you can move to Step 2!
*I have limited times I can dedicate to creating a custom cake, thank you for understanding!
Step 2: Request a Custom Cake
Select from a list of baseline custom cakes from the menu! Be sure to make the date and time match an available slot from Step 1.
(Orders that cannot be accepted will receive a full refund and notice of reason).
Step 3: Contact for Details
If your order is accepted, you will be contacted in regards to finalizing details and final expected cost of your Custom Cake (if further details are added, you may incur additional costs).
Orders can be cancelled IAW cancellation policy